CLIENT SATISFACTION RATING
My Clients receive a Client Services Agreement before we start a project, which details what work will be done, how I will go about it, what fees apply, what kind of report they will receive. After the project is completed, they are sent a Client Satisfaction Survey, and asked to review the project. My current rating is 9.98 out of 10.00.
CLIENT COMMENTS:
"Cornelia is extraordinarily objective, precise and thorough. Anything she does for you will be as accurate and complete as it is possible to be." -- William B.
"The genealogical product has been superb and will remain of great significance to this family long after I am gone" -- Wayne M.
"Thorough research, knowledge of sources and research methods" -- Roger C.
"Efficiency, clarity, thoroughness" -- Charles L.
"Excellent counsel, good Client communications, value for dollar" -- Robert C.